Privacy Policy

Advance Loan Statement of Online Privacy PracticesUpdated January 2025What does this policy cover?This Advance Loan Statement of Online Privacy Practices (“Privacy Policy”) describes how we collect information when you visit or use Advance Loan's websites, mobile applications, and other online services (“Online Services”) that link to this Privacy Policy. It also describes how we use and share such information and explains your privacy rights and choices.Our Online Services are intended for a U.S. audience. The terms “Advance Loan,” “we,” “us,” or “our” mean Advance Loan Financial Corporation and its U.S. affiliates. “You” means an individual who visits our Online Services and does not refer to a business or other entity or to individuals outside the U.S. Advance Loan’s business address is Truist Financial Corporation,  Our Client Contact Center may be reached at https://www.advaceloaninfo.com/.What isn't covered by this policy? This Privacy Policy does not apply to the websites, mobile applications, or services of Advance Loan's businesses and affiliates that do not directly link to this policy. Some Advance Loan businesses and affiliates have their own privacy policies, which can be found on their websites. It also does not apply to non-Advance Loan companies, such as third-party websites to which we link online. Please review the privacy policies of other websites and services you visit to understand their privacy practices. Other important notices Our Consumer Privacy Notice applies to information that we collect about individuals who seek, apply for, or obtain our financial products and services for personal, family, or household purposes. In addition, our CCPA Notice at Collection related to the California Consumer Privacy Act applies to certain information we collect about California residents.

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When you visit a Advance Loan website, mobile application, or otherwise interact with us online, we may collect the following information:

• Your browser type (such as Google Chrome, Microsoft Edge)

• Your Internet Protocol (“IP”) address or other unique device identifiers (such as Media Access Control (MAC))

• The presence of any software on your device that may be necessary to view our site

• Configuration information about the device you are using, including, but not limited to, your device type, web browser type and version, operating system type and version, display/screen settings, and language preferences

• Information from your mobile device, such as contacts, photos (for example, to deposit checks or capture receipts), mobile network information, and cross-device IDs

• Location information from your device to find nearby branches, ATMs, and other locations or mobile device location information to operate the optional Truist Deals Program

• Personal information submitted on applications, forms, and onsite electronic messaging. Types of personal information typically include:

  • Name

  • Social Security number

  • Driver’s license number or other government-issued ID

  • Address

  • Email

  • Telephone number

  • Account numbers and account information

  • Usernames

  • Passwords and other authentication information like PINs, security questions, and other secure sign-on methodsfootnote1

  • Communication or opt-out preferences (such as email or text messages)

  • Other non-public information, including credit and income information, citizenship, and in certain cases Protected Health Information (as defined by the U.S. Health Insurance Portability and Accountability Act)

• Website analytics information such as pages visited and average time spent on a particular page

• Search engine traffic referral information

• Responses to advertisements and promotions

• Transactional information from behind the secure login about your relationship with us (such as types of accounts or the state in which you bank)

Disclosure1 About biometric-enabled sign-ons: Your device stores the information it needs to recognize your facial features or fingerprints. Advance Loan’s Mobile App uses your device’s functionality to obtain a signal that your device recognizes your facial features or fingerprints when you sign on. Truist does not have access to the information your device uses to enable facial or fingerprint recognition, nor does Advance Loan have access to or store your facial image or fingerprint data. You can always turn off facial or fingerprint recognition and go back to inputting user ID and password at any time. Your device’s user information will have additional information regarding its user controls and settings, including its privacy and security controls.